Voice AI · Healthcare
By ImpivesYour AI medical front desk agent that handles appointment booking, rescheduling, patient queries, and reminders — 24/7, without a single missed call.
The Problem
Overloaded receptionists, ringing phones, and frustrated patients — the front desk crisis is costing clinics revenue and reputation every single day.
Clinics miss nearly half of inbound calls during peak hours. Each missed call is a lost appointment.
Front desk staff juggle walk-ins, calls, billing, and admin — too much for any human team to handle perfectly.
Manual appointment booking leads to double bookings, long hold times, and no-shows without reminders.
Patients calling for simple queries — doctor timings, prescription pickups — wait too long and switch clinics.
Our Solution
An intelligent AI voice agent trained on your clinic's data — doctors, schedules, FAQs, and procedures — that answers every patient call professionally and instantly.
Books and reschedules appointments in real time — checks doctor availability and updates the system automatically.
Answers questions about timings, fees, services, and prescription pickups — instantly, without human involvement.
Calls patients automatically before appointments to confirm attendance and reduce no-shows.
Complex or emergency cases are immediately flagged and transferred to human staff — nothing critical is missed.
Every patient call handled professionally — 24/7, zero wait time.
Key Features
Speaks naturally in regional languages and Hindi. Patients feel like they're talking to a real receptionist.
Integrates with your scheduling system to check doctor availability in real time before confirming any booking.
Proactively calls patients before appointments — reducing no-show rates by up to 60%.
Handles calls in English, Hindi, and regional languages — serving patients across all demographics.
Dashboard showing call volumes, booking rates, peak hours, and common patient queries for clinic insights.
Instant detection of emergency keywords — flags and transfers critical calls to human staff immediately.
Strategic Importance
Healthcare is one of the highest-value, highest-volume markets for AI voice. Clinics see ROI within the first month — and become long-term, sticky clients.
The ClinicVoice Promise
"Every patient call answered. Every appointment booked. Zero missed opportunities."
Your clinic's AI receptionist never takes a lunch break, never puts patients on hold, and never calls in sick.